Our Privacy Policy

Platinum Global Logistics (PGL) is committed to protecting our visitors’ privacy. We feel it is important that you fully understand the terms and conditions under which we use the information we gather from you through the use of our Web site located at URL www.platinumgloballogistics.com (our “Site”). Please read this Privacy Policy (“Policy”) carefully to understand how we will use and protect information that we gather from you. We will never share your personal information with anyone except as described in this Policy. Changes to this Policy will be announced on our Site, so please check back periodically.

Questions regarding this Policy should be directed to dm@platinumgloballogistics.com or we may also be contacted directly at the following address:

Attn: Legal Compliance
Platinum Global Logistics,
Platinum Supply Chain Solutions,
3217 Whipple Road, Union city, CA 94587
Ph: 510 477 0700

1. What information does PGL collect from you?

In order to better provide you with our products and services, our Site collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient and customized experience while using our Site.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. This information might include your name, company, and title, mailing address, telephone number; email address and other identification and contact information. We may gather any Personally Identifiable Information that you voluntarily disclose to us, for instance, when you register to receive Email Alerts, or to ask us questions or to provide us feedback by filling out one of our online contact information forms.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon what pages of our Site you visit in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address.

2. Where do we collect information from you and how do we use it?

Our primary goal in collecting personal information is to provide our visitors with a superior online experience. We may perform statistical analyses of aggregated visitor behavior. This allows us to measure relative visitor interest in the various areas of our Site for content development purposes. Any information we collect is used for our own internal purposes to improve the content of our Site, to enhance visitors’ experiences when visiting our Site, to customize the content and/or layout of our pages, and to provide the services required by an individual visitor.

We gather information in the following ways: Email Alerts: You can register with us to receive email alerts, regarding PGL. In order to register for email alerts you must submit your email address to dm@platinumgloballogistics.com so that we can send you these periodic updates regarding PGL.

Contact Us: You may contact us through our Contact Us section in order to request information about services, or other related information. You may also submit comments, questions or feedback to us through our Contact Us section. In order to contact us through our Contact Us sections we ask for certain contact information from you, including your name, company, title, mailing address, telephone number, and email address. We gather this information, and any comments or feedback that you submit along with it in order to contact you and so that we may understand our visitors’ interests and to address questions about our services and product and our site.
Contact Information and Third Party Data: If you contact us by telephone, email or letter, or through our Contact Us form, whether to obtain information about our service or for any other reason, we may keep a record of your correspondence or comments.

If other users or third parties send us correspondence about your activities on our Site, we may keep the information in a file specific to you. This information will not be turned over by PGL to any third parties unless we (i) determine it is reasonably necessary to enforce or apply our Terms and Conditions of Use (“Terms and Conditions”) or (ii) to protect the rights, property and safety of our users, others and ourselves, or (iii) is required by law enforcement or judicial authorities to do so.
IP Addresses: We collect IP addresses for the purposes of system administration, to gather broad demographic information to monitor the level of activity on our Site. We collect information from visitors to our Site regarding the referring URL, your IP address, which browser you used to come to the Site, the country, state and telephone area code where your server is located, the pages of our Site that you viewed during your visit and any search terms entered on our Site. We use your IP address to diagnose problems with our servers and software and to administer our Site.

Cookies: We currently use cookies in the operation of our Site; to find out what cookies are and how we use them, please visit this Wikipedia article on cookies. https://en.wikipedia.org/wiki/HTTP_cookie
Visitor Traffic: We also track visitors’ traffic patterns throughout their online sessions, including which pages a visitor views while using our Site. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs.

3. Who is collecting your information?

Except as otherwise expressly discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you and does not address, directly or indirectly, use and disclosure of information collected by others through links away from our website. Please refer to the privacy policies of our third party service providers in order to understand how they use and disclose information.

Links to Third Party Sites: Please be aware that our Site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linking from or to our Site are not covered by this Policy. These other sites may send their cookies to visitors, collect data or solicit personal information. We cannot control this collection of information.

4. With whom do we share your information?

The information collected by our Site is used to provide our visitor services, for statistical purposes to improve our Site, or to let us know what portions of our Site our visitors are interested in. However, we may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property and safety of our visitors, others and ourselves.

Other Parties: We do not sell, trade, or rent your Personally Identifiable Information to others. We may provide Non-Personally Identifiable Information about our visitors’ traffic patterns and related Site information to third parties, but these statistics do not include any Personally Identifiable Information.

Compliance with Service of Process or Law Enforcement: We may be required by law enforcement or judicial authorities to provide Personally Identifiable Information (as well as Non-Personally Identifiable Information), if we possess any, to the appropriate governmental authorities. We will disclose such information, if we possess any, upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

5. How can you correct or update your Personally Identifiable Information?

We believe you should have the ability to access and edit the Personally Identifiable Information that you provide to us. If the Personally Identifiable Information that you have provided us is incorrect or changes we encourage you to promptly update your Personally Identifiable Information by sending us at dm@platinumgloballogistics.com. You may ask to have the contact information that you have submitted to us deleted. This includes website visitors from the European Union (“EU”) in compliance with Regulation (EU) 2016-279 of the European Parliament and of the Council of 27 April 2016, also known as the General Data Protection Regulation or “GDPR”. As for Personally Identifiable Information collected by links away from our website to third party service providers, please refer to their privacy policies.

6. What are your choices regarding collection, use and distribution of your Personally Identifiable Information?

If you submit to us your Personally Identifiable Information, we may from time to time send you email or other communications regarding current promotions, specials and new additions to our Site. You may “opt-out” or unsubscribe from our newsletters or email alerts by following the unsubscribe instructions in any email you receive from us, or by sending an email to dm@platinumgloballogistics.com. After doing so, visitors will not receive future communications or mailings unless they resubmit their contact information to us.

7. What security precautions are in place to protect against the loss, misuse or alteration of your Personally Identifiable Information?

We employ industry-recognized information technology to protect the security of the Personally Identifiable Information you voluntarily submit to us. The importance of security for all Personally Identifiable Information associated with our visitors is of utmost concern to us. We use secure servers which protect this information using password protection and advanced encryption, and we may use firewall technology for additional protection. However, no method of data transmission is 100% secure. Therefore, PGL does not guarantee your privacy or confidentiality of personal information during user submissions.

We also encourage our partners and service providers to adopt and follow stringent consumer privacy policies. However, we are not liable directly or indirectly, for any loss or damages arising from their failure to do so.

8. Use of “cookies”

You can choose to be notified when you receive a cookie, or you can refuse to allow cookies to be stored in your browser’s cookie file. For further information, consult the instructions listed in the help files of the browser you’re using.

Our Site currently utilizes a standard technology called a “cookie” to collect information about how our Site is used. A cookie is a small data text file, which a Web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a Web site recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a Web site other than the one that set the cookie. Cookies can securely store a visitor’s password, personalize home pages, and identify which parts of a site have been visited or keep track of selections. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address.

We use cookies to remember pages you’ve visited or to keep track of selections. Certain cookies are called “session cookies” and are placed in your browser’s cookie file until you leave the site. Other cookies remain in your browser’s cookie longer. We use cookies to remember your computer so when you revisit our website, certain operations may be faster.

We also use cookies to analyze user activity to improve the content and flow through the site. We use cookies to aggregate characteristics of website visitors such as web browser name, country of origin.

Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you have received a cookie, or alternatively, to refuse to accept cookies. It is important to note that you may not be able to access certain sections or use certain features of our Site if you choose not to accept cookies.

9. Children Under Age Eighteen (18) and Privacy

Our privacy policy is in compliance with the Children’s Online Privacy Protection Act (“COPPA”) This website is intended for adults age 18 and older. If you are less than 18 years old, please do not send us any Personal Identifiable Information. We do not seek to collect Personally Identifiable Information about children under the age of 18 through our Site nor is any of our website directed to children under 18. If a child under the age of 18 submits Personally Identifiable Information to us through any part of our Site and we know or learn that the person submitting the Personally Identifiable Information is under the age of 18, we shall delete such Personally Identifiable Information as soon as we discover it and shall not use it for any purpose or disclose it to third parties. In the event that a parent requests to review or delete Personally Identifiable Information submitted to our Site by their child under the age of 18 before we have discovered and deleted such Personally Identifiable Information, then we will of course honor the request.

10. You should carefully review privacy policies of any third party sites accessible from our Site

Other sites accessible through our Site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. Please be aware that our Site may contain links to other sites on the Internet that are owned and operated by third parties. This Privacy Policy does not cover the information practices of those Web sites linked to our Site. These other sites may send their own cookies to users to collect data or solicit personal information. You should contact these sites directly if you have any questions about their use of the information that they collect.

11. Contacting us about privacy questions

If you have any questions about this Privacy Policy, the practices of our Site, or your dealings with our Site, please contact us by sending an email to dm@platinumgloballogistics.com.

12. Privacy Policy changes

We may make changes to any terms or conditions of this Policy at any time. Please be sure to check this page before proceeding to use our Site.
If you have questions, please don’t hesitate and you can email to dm@platinumgloballogistics.com